Founded in Market Harborough in 1989, we are one of the longest established mobile phone specialists in the country, with over 25 years of experience
Part of Welcomm’s strength comes from forging close, strong relationships with our partners and principle suppliers. This enables us to deliver a mobile, data, digital and Hosted Voice solution to our customers as your single trusted supplier for all your communication needs.
Over half of Welcomm’s team is made up of support staff as we understand how vital it is to have a quality structure in place to help with all of your communication queries. We offer support that is responsive, informed and specialized due to having highly trained, dedicated advisors on hand who have direct communication with our key partners and suppliers. Welcomm’s dedicated in-house support consists of Account Managers, Customer Care, Procurement, Unified Support, Engineers and Digital Advisors.
Our commitment to our customers is paramount and at the forefront of everything we do. along side
O2 Direct Partner Network
Having started as the 1st mobile retailer in the Midlands, Welcomm’s expansion into fixed line, unified and digital services were ahead of the curve.
In 2008, we were appointed as an O2 ‘Centre of Excellence’ partner, and in 2015 we became a member of the O2 Direct Partner Network. This enables our customers to benefit from additional resources, help and support, and gain access to the latest tariffs, promotions and handsets. As winners of the O2 Digital Excellence Award, Welcomm continues to collaborate with O2 to endorse mobile and digital services.
Gamma Platinum Partner
In addition to our partnership with O2, in May 2015 we were awarded the Platinum Partner status by Gamma, a leading supplier of voice, data and mobile products and services in the UK.