The benefits can be split into two areas:
- Driving productivity and efficiency by making what customers already do quicker, easier and better – for example flexible working, downloading and uploading content, transferring large files (and linking to Cloud storage solutions), sharing and collaborating on documents and remote access to virtual desktop.
- Driving new behaviours – for example video on the move (training and briefings etc.), video conferencing, remote video customer service and m-commerce.
- 4G will allow customers to embrace new, more effective ways of working and enable them to get closer to their own customers and employees – delivering increased engagement and an improved experience.